Picking Up Your Cake:

When picking up your cake, we ask that you look over your cake carefully.  Make sure the spelling is correct and that all the decorating details are correct.  If anything is wrong we can fix it!  If someone is picking up your cake for you, make sure they know what to look for and save yourself a return trip!

Cake Care:

When carrying or transporting your cake, please place both hands underneath the cake to support the cake and the board.  Do not pick cakes up by the sides of the board-  this can cause the board to bend and cause your cake to crack or split.  If you will be travelling with your cake after you take it home, we recommend keeping it refrigerated so the cake will be nice and firm for travel.

For cakes without mousses and fruits, store at a cool room temperature in a covered box or container or in your refrigerator.  Our cakes can sit at room temperature for 3 days or refrigerated for a week.  If you refrigerate your cake, you may want to let it sit at room temperature for at least an hour.

For mousse or fruit filled cakes, store in your refrigerator and let sit 30-40 minutes before serving.  For best results, comsume within 2-3 days.

Tiered Cakes: Tiered cakes travel best in a flat, level position, usually on the floorboard.  Please make sure you have room in your vehicle for pick-up.  Most cakes will fit on your front floorboard.  Larger cakes may need to travel in your trunk.  If you are really nervous, bring someone with you to hold the cake in their lap.  And of course, drive carefully and avoid slamming your brakes!

If you will be travelling with your tiered cake, let us know, so we can properly prepare your cake for travel.  Our tiered cakes are usually packed in an open box.  We can place plastic wrap over the box on request.  For easier handling, we suggest keeping your tiered cake chilled if you will be serving it the next day.  Tiered cakes take longer to warm up, so let sit at least 2 hours before serving, 1 hour if it is a mousse cake.

note:  Tiered cakes do not have to be refrigerated (except fruit and mousse cakes) if you don’t have the space available.  Sometimes cakes that get too warm will sometimes form air bubbles under the frosting or have hairline cracks, which is why we recommend chilling when possible.